1. Refund Eligibility: You may request a refund within 14 days of purchasing a course or subscription, only if you have not completed more than 30% of the course material.

2. Refund Requests: To request a refund, please contact our customer support team at [insert email address]. Please provide your full name, email address, order number, and reason for requesting a refund.

3. Refund Processing: Once your refund request is received, we will review your request and notify you of the approval or rejection of your refund. If your refund is approved, the refund will be processed within 7-10 business days to the original payment method used during the purchase.

4. Non-Refundable Items: We do not offer refunds for courses or subscriptions that have been fully completed or for any digital products (e.g., eBooks, downloadable content, etc.).

5. Technical Issues: If you experience technical difficulties with our platform that prevent you from accessing or completing a course, please contact our customer support team. We will work with you to resolve the issue and, if necessary, offer an extension to the course access period.

We strive to provide the best possible learning experience for our customers, and we understand that sometimes refunds may be necessary. If you have any questions or concerns regarding our refund policy, please contact us at [skillatclick@gmail.com].